Terms of Service

1. Services

Nexora provides machine identity monitoring, threat detection, and security response services.

Services are provided on a subscription basis and subject to these terms.

2. Your Responsibilities

You are responsible for:

• Providing accurate information
• Securing your access credentials
• Using services for lawful purposes
• Complying with applicable laws

3. Payment and Billing

Fees are charged monthly or annually based on your selected plan.

All fees are non-refundable except as required by law.

4. Data and Privacy

Your data is protected according to our Privacy Policy.

We process data necessary to provide services and improve security.

5. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service.

We may schedule maintenance with reasonable notice when possible.

6. Limitation of Liability

To the maximum extent permitted by law:

• Our liability is limited to fees paid in the preceding 12 months
• We are not liable for indirect or consequential damages
• Some jurisdictions do not allow these limitations

7. Termination

Either party may terminate with written notice.

Upon termination, we will delete your data within 30 days unless legally required to retain it longer.

8. Changes to Terms

We may update these terms periodically.

Material changes will be communicated via email or platform notice.

9. Contact

For questions about these terms, contact us at legal@nexora.inc